Never miss another after-hours call.
When you can't pick up, an AI Voice Receptionist answers your inbound calls on your own connected line, qualifies the caller and books the appointment — after hours and overflow included. It always says it's an AI, answers from your own information, and logs every call to the timeline.
Every missed call is a job going to the next number on the list
Most missed calls never call back — they call your competitor. The AI Voice Receptionist picks up 24/7 on your connected line, answers the caller's questions, and books the appointment straight onto your calendar. After hours and overflow are covered, so your phone stops being a leak in the funnel.
- ✓ Answers & books inbound calls 24/7
- ✓ Runs on your own connected line — not a new number to promote
- ✓ Covers after-hours and overflow when the team is busy
- ✓ Books onto your calendar and confirms with the caller
It tells callers it's an AI — every time, at the platform level
Disclosure isn't a checkbox someone can forget to tick. The receptionist identifies itself as an AI assistant at the start of the call and again any time a caller asks. It's enforced in the platform itself: a business simply cannot configure or ship an agent that fails to disclose. That's a feature you can say out loud — honest by design.
- ✓ Announces it's an AI at the start of every call
- ✓ Re-states it whenever a caller asks
- ✓ Enforced platform-wide — no per-org way to switch disclosure off
- ✓ Transparent with your callers, defensible for you
Answers from your business's own information — and knows when to hand off
The receptionist works from the details you give it about your business. It won't invent a price, promise a slot you don't offer, or improvise on the things that matter. For anything sensitive — a complaint, a payment dispute, a question outside its scope — it hands the caller to a human on your team instead of winging it.
- ✓ Answers from your own info — never invents prices
- ✓ Stays inside what you've told it to handle
- ✓ Hands off to a person for anything sensitive
- ✓ Captures the caller's details before it transfers
Every call lands on the contact timeline automatically
No sticky notes, no "who took this call?" The receptionist writes a summary of what was said, scores the lead, and drops it onto the customer's timeline the moment the call ends — booked appointment and all. Your team wakes up to a clean record instead of a voicemail backlog.
- ✓ Auto call summary on the contact timeline
- ✓ Lead captured and scored — no manual entry
- ✓ Booked appointment tied to the customer record
- ✓ One accountable history, not scattered notes
One receptionist, wired into the whole front office
It's not a bolt-on answering service — it shares the same contact record, calendar and automations as the rest of Nexgen One.
On your connected line
Answers the number your customers already call — after hours and overflow — with no separate app for them to install.
Books onto your calendar
Qualifies the caller and drops the appointment straight into your booking calendar with a confirmation.
Honest and controlled
Always discloses it's an AI, answers only from your info, and hands sensitive calls to a human on your team.
Questions, answered
Does the AI Voice Receptionist tell callers it's an AI?
Yes. It identifies itself as an AI assistant at the start of every call and again whenever a caller asks. Disclosure is enforced at the platform level — a business cannot configure or ship an agent that fails to disclose that it's an AI.
Does it work after hours and when my team is busy?
Yes. It answers your inbound calls 24/7 on your own connected line, covering both after-hours calls and overflow when your team can't pick up — so a missed call no longer means a lost job.
Where does it get its answers, and what about sensitive questions?
It answers from the business information you provide and never invents prices or makes things up. For anything sensitive or outside its scope, it hands the caller off to a human on your team.
Can it book appointments and record what happened?
Yes. It qualifies the caller and books the appointment straight onto your calendar, and every call is summarized and logged to the contact timeline so nothing is lost.
Turn every ring into a booked job.
Start a free 14-day trial — no card required — and let the AI Voice Receptionist catch the calls you're missing today.
The AI Voice Receptionist is an advanced feature enabled during guided setup and connects to your own connected line; its calling is metered by usage. It automatically identifies itself as an AI on every call to help you meet the disclosure rules that apply where you operate.